Privacy Policy & SMS Messaging Policy
Effective Date: August 20, 2026
Last Updated: August 20, 2026
Pet Groomer Care (“Pet Groomer Care,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use petgroomercare.com (the “Website”), contact us, request an appointment, purchase our services, or otherwise interact with our business.
This Privacy Policy explains what information we collect, how we use it, and our commitment to keeping your information private.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Your name
Email address
Telephone or mobile phone number
Address
Pet’s name
Pet’s breed, age, size, and grooming needs
Information about your pet’s behavior or temperament
Appointment and service information
Payment and billing information
Information you provide when contacting us
Reviews, feedback, photographs, or other information you voluntarily provide
We may also automatically collect limited technical information when you use our Website, such as your IP address, browser type, device type, operating system, pages visited, and Website usage information.
2. How We Use Your Information
We use your information only as reasonably necessary to operate Pet Groomer Care and provide our services.
This may include using your information to:
Schedule and manage appointments
Provide pet-grooming services
Communicate with you about appointments and services
Send appointment confirmations and reminders
Respond to questions and customer-service requests
Process payments
Maintain customer and pet records
Improve our services and Website
Send marketing communications when you have requested or consented to receive them
Protect against fraud, abuse, or unauthorized activity
Comply with applicable legal obligations
3. We Do Not Sell or Share Your Personal Information
Pet Groomer Care does not sell, rent, trade, or share your personal information with third parties for their own marketing, advertising, promotional, or commercial purposes.
We do not sell customer lists, telephone numbers, email addresses, or other personal information.
We will not provide your personal information to advertisers, data brokers, marketing companies, or other businesses for their independent use.
Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Your information is collected and used for the purpose of providing services and communicating with you as described in this Privacy Policy.
4. Limited Service Providers
To operate our Website and provide services to you, certain technology or service providers may technically process information on our behalf.
For example, depending on the services we use, these providers may include:
Website hosting providers
Appointment or scheduling platforms
Payment processors
SMS/text-message providers
Email providers
Website security providers
These companies are not authorized to use your personal information for their own marketing or commercial purposes.
Where information must be processed by a service provider to perform a function on our behalf, we limit that processing to what is reasonably necessary to provide the requested service or operate our business.
We do not provide these companies with permission to sell, rent, or independently market to you using your personal information.
5. Legal Exceptions
Although Pet Groomer Care does not sell, rent, or share your information for third-party marketing or commercial purposes, we may disclose information when required or permitted by law.
For example, information may be disclosed when reasonably necessary to:
Comply with a subpoena, court order, legal process, or governmental request
Comply with applicable laws or regulations
Protect the rights, safety, or property of Pet Groomer Care or another person
Investigate suspected fraud, abuse, or unlawful activity
Protect the safety of customers, employees, pets, or other individuals
Enforce our agreements or legal rights
We may also disclose information if you specifically authorize us to do so.
Except for these circumstances or service providers acting on our behalf, we do not share your personal information with third parties.
6. SMS / Text Messaging Privacy Policy
If you provide your mobile telephone number and voluntarily consent to receive text messages from Pet Groomer Care, we may use your number to send SMS/text messages related to our services.
These messages may include:
Appointment confirmations
Appointment reminders
Appointment changes or updates
Grooming-service notifications
Responses to your inquiries
Customer-service communications
Promotional or marketing messages if you have separately consented to receive them
Your SMS Information Is Private
Pet Groomer Care does not sell, rent, or share your mobile telephone number or SMS consent information with third parties for their own marketing or promotional purposes.
Your SMS consent and telephone number will not be used by another company to send you its own marketing messages.
Your consent to receive text messages is used only for communications from Pet Groomer Care and for the limited technical processing necessary to deliver those messages.
SMS Consent
By voluntarily providing your mobile telephone number and opting in to receive SMS messages, you agree that Pet Groomer Care may send text messages to that number.
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier and wireless plan.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
You may withdraw your consent at any time.
How to Opt Out
You can stop receiving SMS messages by replying:
STOP
to any message from Pet Groomer Care.
You may also use other reasonable methods to request that we stop sending SMS messages.
Other commonly recognized opt-out words may include:
QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE.
After receiving an opt-out request, we will process the request within a reasonable period.
You may receive a final confirmation message regarding your opt-out where permitted by applicable law.
Help
For help with SMS messages, reply:
HELP
or contact Pet Groomer Care using the contact information available on petgroomercare.com.
7. SMS Consent Is Not a Condition of Purchase
You are not required to consent to receive promotional or marketing text messages in order to purchase our services.
You may choose not to receive marketing SMS messages and may still use our services.
If you opt out of marketing messages, we may continue to send necessary transactional or service-related communications, such as appointment confirmations or other communications necessary to provide a service you have requested, where permitted by law.
8. Pet Information
We may collect information about your pet that you provide to us for purposes of providing grooming services.
This may include your pet’s name, breed, age, size, grooming preferences, behavior, temperament, handling requirements, and other information you voluntarily provide.
We use this information to help us provide appropriate and safe grooming services.
We do not sell or share your pet’s information with third parties for their independent marketing or commercial purposes.
9. Cookies and Website Technologies
Our Website may use cookies and similar technologies to operate the Website, remember preferences, maintain security, and understand Website usage.
We do not use cookies or tracking technologies for the purpose of selling your personal information to third parties.
Certain Website functions may require limited technical information to be processed by the companies that provide the technology necessary to operate those functions.
10. Third-Party Websites
Our Website may contain links to third-party websites or services.
If you leave our Website and visit another website, that website’s privacy practices are controlled by its own privacy policy.
Pet Groomer Care is not responsible for the privacy practices or content of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
11. Payment Information
Payments may be processed through third-party payment-processing technology.
When you make a payment, the payment processor may process the information necessary to complete the transaction.
Pet Groomer Care does not sell or provide your payment information to third parties for their own marketing or advertising purposes.
Where possible, payment information is handled directly by the payment provider rather than being stored by Pet Groomer Care.
12. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, use, alteration, disclosure, or destruction.
However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.
13. Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain appropriate business records, communicate with customers, comply with legal requirements, resolve disputes, and protect our legal rights.
14. Children’s Privacy
Our Website and services are not directed toward children under 13.
We do not knowingly collect personal information from children under 13 through our Website.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
15. Your Privacy Choices
Depending on applicable law, you may have the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information
Ask how your information is used
Opt out of marketing communications
Withdraw SMS consent
Exercise other privacy rights provided by applicable law
To make a privacy request, please contact Pet Groomer Care using the contact information provided on our Website.
We may need to verify your identity before completing certain requests.
16. Marketing Communications
If you voluntarily subscribe to marketing communications, you may receive information about Pet Groomer Care’s services, promotions, or special offers.
You may unsubscribe from marketing emails by following the unsubscribe instructions contained in the email.
You may opt out of marketing text messages by replying STOP.
Opting out of marketing communications does not necessarily prevent us from sending necessary transactional communications relating to services you have requested.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, Website, services, technology, or applicable laws.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
18. Contact Us
If you have questions about this Privacy Policy, your personal information, or our SMS practices, please contact us through:
Pet Groomer Care
Website: petgroomercare.com
19. SMS Consent Disclosure for Website Forms
If Pet Groomer Care collects SMS consent through a Website form, the SMS consent option should be presented separately and should not be pre-selected.
Recommended disclosure:
SMS Consent: By checking this box, I agree to receive text messages from Pet Groomer Care at the mobile number provided, including appointment-related messages and, if separately applicable, promotional messages. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out or HELP for help. I understand that my SMS consent and mobile number will not be sold or shared with third parties for their own marketing purposes.
By opting in, customers consent to receive messages from Pet Groomer Care, subject to applicable law.
Pet Groomer Care will maintain reasonable records of SMS consent and opt-out requests.
Pet Groomer Care is committed to keeping your personal information private. We do not sell, rent, or provide your personal information to third parties for their own marketing, advertising, or commercial purposes.
